Technology Risk & Operational Resilience Manager (IT)

TL;DR

Technology Risk & Operational Resilience Manager (IT): Strengthening IT Operational Resilience and managing technology risk, control, and governance within the UK business unit with an accent on ensuring swift recovery from disruptions and driving continuous improvement. Focus on embedding resilience by design, leading scenario testing, and managing risk in accordance with regulatory commitments.

Location: Hybrid (York, United Kingdom)

Company

hirify.global UK is an insurance brand known for providing specialist insurance tailored to diverse and unique customer needs, from homes of the rich and famous to innovative technology companies.

What you will do

• Manage Tech Risk & Operational Resilience requirements across the UK IT Function.
• Support the Operational Resilience Team in conducting annual reviews and updates of governance and BAU artifacts.
• Lead scenario testing within UK and Group Application Support teams to identify vulnerabilities and translate lessons learned into remedial actions.
• Embed Operational Resilience into third-party IT contracts and provide input into impact assessments and reporting from an IT perspective.
• Manage the Application Support Risk and Control environment, including oversight of Shield actions and reporting on risk/control effectiveness to UK governance forums.
• Ensure all UK risks are identified, analyzed, mitigated, reported, and monitored, working with project teams and Group Technology.

Requirements

• Good experience in a similar role within the industry.
• Strong organizational, time management, communication, and interpersonal skills, with confidence in conflict resolution.
• Commercially astute with risk management experience in complex multi-source service/supplier environments.
• Good knowledge of working with and managing third-party Service Providers.
• Ability to run meetings, workshops, and speak confidently with vendors and internal stakeholders.
• Work format: Hybrid, must be based in York, United Kingdom.

Culture & Benefits

• Commitment to diversity and creating a truly inclusive culture.
• Support for flexible working arrangements where possible (discuss with resourcing team).
• Opportunity to work with amazing people and be part of a unique culture.