Senior Application Services Engineer

TL;DR

Senior Application Services Engineer: Providing L4 support and managing global applications with an accent on consolidating caching systems, message brokers, and centralizing logging. Focus on troubleshooting critical customer-facing applications, automating deployments, and enhancing application architecture and system reliability.

Location: Virtual Spain

Company

hirify.global is a product company managing over 450 products across 42 business units globally.

What you will do

• Provide L4 24x7 on-call support for critical customer-facing applications.
• Manage and support multi-tier web applications, middleware (e.g., Apache, Tomcat, IIS), and infrastructure across Windows/Linux.
• Build and deploy automation suites using tools like GitHub and Ansible for application deployments.
• Install, configure, and tune middleware applications, caching systems (Redis), and message brokers (RabbitMQ, Kafka, IBM-MQ).
• Set up proactive monitoring systems across all application layers using NewRelic and centralize logging with Graylog.
• Enhance application architecture, redundancy, and reliability, including migrations to on-premise data centers.

Requirements

• Strong L4 support experience with 24x7 on-call for highly critical applications.
• Proficiency in Windows and Linux environments and multi-tier web application support.
• Experience with automation tools (e.g., Ansible, GitHub) and application deployment.
• Hands-on experience with middleware configuration, tuning, and monitoring tools (e.g., NewRelic, Graylog).
• Familiarity with public and private cloud environments (AWS, Azure, GCP) and on-prem VMware.
• Strong English communication skills for technical conversations and problem-solving.

Nice to have

• Hands-on experience with Message broker technologies (e.g., RabbitMQ, Kafka, IBM-MQ, ActiveMQ).
• Expertise in specific protocols/tools like VPN, Jumphost, DHCP, Active Directory, F5, HAProxy.
• Fluent Spanish.

Culture & Benefits

• Work as part of a global support team.
• Opportunity to extend expertise in product hardening, downtime reduction, and performance enhancement.
• Contribute to strengthening the product lifecycle and system reliability.
• Engage in outages, projects, and collaborate with specialists.
• Work in an environment valuing intellectual curiosity and a "can-do" attitude.