Head Of Product Operations (Igaming)

TL;DR

Head of Product Operations (Igaming): Build and scale the operational backbone of a B2B sportsbook platform, ensuring product scalability and integrity. Focus on configuration governance, rollout frameworks, systemic issue management, and retention enablement across clients.

Location: Remote or on-site in Riga, Budva, or Barcelona. Relocation to Latvia, Montenegro or Spain is possible.

Company

hirify.global is a B2B sportsbook platform.

What you will do

• Design and build the Product Operations function, defining its scope and operating model.
• Establish clear RACI across Product, Trading, Support, CS, and Integrations.
• Own configuration standards across clients, brands, and regions.
• Design and implement rollout frameworks for new features.
• Act as escalation point for cross-functional product issues and build systemic issue tracking.
• Structure client-driven portfolio intake and align operational insights with product prioritization.

Requirements

• 7+ years in B2B technology.
• Strong experience with multi-client, configuration-heavy platforms.
• Experience building or scaling operational/product functions.
• iGaming / sportsbook experience strongly preferred.
• Experience operating in regulated markets.
• Proven cross-functional leadership at senior level.

Culture & Benefits

• Comprehensive Health Insurance Prioritizing your well-being with thorough health coverage
• Generous Paid Time Off Recharge with 20 paid vacation days, plus additional 6 days off to support you during any important family event or celebration
• Join a vibrant, international team passionate about excellence in product development
• Tailored language courses to help you excel in a multilingual work environment
• Embrace your adventurous side with fun team activities
• Welfare Program Feel secure with financial support available in critical situations