TL;DR
Program Manager (Edtech): Delivering high-quality talent development solutions for corporate clients, ensuring seamless execution of public and corporate learning programs with an accent on operational excellence and client experience. Focus on maintaining quality standards, funding compliance, and brand reputation.
Location: Hybrid in Singapore
Company
hirify.global is a global consulting firm that powers performance by synchronizing strategy, operations, and talent.
What you will do
- Plan, coordinate, and execute end-to-end logistics for public and corporate programmes, ensuring a consistently smooth learner experience.
- Serve as the primary point of contact for participants, delivering high-quality, timely, and thoughtful customer service.
- Maintain accurate programme and participant records, including attendance tracking and reporting requirements.
- Participate in internal improvement initiatives and cross-functional projects to strengthen team efficiency and service excellence.
- Build strong working relationships with corporate clients, trainers, and facilitators to deliver a professional and cohesive programme experience.
Requirements
- Diploma or Degree in any discipline.
- Minimum 5 years’ experience in a professional services environment, programme operations role, or a corporate client–facing function.
- Experience in the education, training, or adult learning sector is an advantage.
- Strong verbal and written communication skills.
- Highly IT-savvy and proficient in Microsoft Office.
- Must be based in Singapore
Culture & Benefits
- Opportunity to enhance your career and exceed your potential.
- Work in a fast-paced, service-driven environment where professionalism, operational excellence, and client experience are paramount.
- Be part of a collaborative, mission-driven team environment.
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