Senior Ux Researcher

TL;DR

Senior UX Researcher: Shaping high-impact user experiences within communication and collaboration workflows with an accent on uncovering user needs and identifying opportunities for innovation, including AI-driven enhancements. Focus on driving research that informs strategic product and design decisions, elevating end-to-end experiences rooted in human-centered design.

Location: Remote; working PST hours. Must be based in the United States.

Salary: $100,000 to $110,000 annually (for candidates based in Washington State)

Company

hirify.global is a technology solutions firm unified by a shared passion for solving complicated problems, using technology as a tool to bridge the gap between strategy and execution.

What you will do

• Develop and execute research plans and roadmaps to guide product direction.
• Conduct qualitative and quantitative studies to identify opportunities for improvements, including AI-enabled enhancements.
• Translate research findings into actionable opportunities and recommendations for product and design decisions.
• Communicate methodologies, strategies, and insights to cross-functional partners and leaders.
• Partner with design, product, engineering, marketing, and data science teams across global collaborators.
• Contribute to elevating research practices, shared learning, and team growth.

Requirements

• 4+ years of product-focused UX Research experience, including at least 2 years of strategic research influencing product direction.
• MA/MS or PhD in Cognitive/Experimental Psychology, Human Factors, HCI, Statistics, or related field OR BA/BS in those fields with significant industry experience.
• Demonstrated ability to create and execute impactful research programs with division-wide or company-wide influence.
• Expertise across the full spectrum of UX research methodologies (qualitative and quantitative).
• Proven ability to translate complex data into clear, compelling insights with measurable impact on product outcomes.
• Exceptional verbal, written, and visual communication skills for storytelling and insight delivery.

Nice to have

• Passion for human-centered design thinking and strategic/foundational research that identifies big-picture opportunities.
• Experience researching diverse audiences across the full user lifecycle and journey.
• Ability to balance deep empathy for users with stakeholder constraints and product vision.

Culture & Benefits

• Comprehensive benefits package includes medical, dental, and vision coverage.
• Flexible Spending Account.
• 401k program.
• Competitive PTO offerings.
• Parental Leave.
• Opportunities for professional growth and development.