Enterprise Accounting Success Manager

TL;DR

Enterprise Accounting Success Manager (Accounting/Customer Success): Supporting enterprise customers with close management solutions, maintaining satisfaction, and ensuring long-term success. Focus on addressing accounting-specific questions, maximizing adoption, and enhancing the overall client experience.

Location: Onsite, Los Angeles, California. This role has a requirement of working in office 3 days per week, which may be subject to change.

Salary: $96,000 - $144,000 + 15% annual bonus

Company

hirify.global is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants.

What you will do

• Cultivate strong, long-term relationships with key stakeholders within enterprise accounts.
• Deliver exceptional customer service, product assistance, and consultative solutions.
• Partner with Product/Engineering, Sales, and Executive Leadership, sharing insights based on client needs.
• Strategize with Sales and Account Management to expand the pipeline within enterprise accounts.
• Develop and execute comprehensive strategic plans for each customer.

Requirements

• BA/BS degree in Business Administration, Accounting, Finance, or relevant fields.
• 5+ years of private or public accounting experience required.
• Experience in a customer-facing role.
• Thorough knowledge of basic accounting procedures and principles.
• Ability to travel up to 30%.
• Visa sponsorship is NOT available at this time

Nice to have

• Prior Customer Success or Account Management experience.
• CPA or related professional accounting certification.
• Prior experience with hirify.global or other close management tools.

Culture & Benefits

• Unlimited vacation policy.
• Competitive benefits package including Medical, Dental, Vision, and Family Forming benefits.
• Employee Stock Program.
• Rated as a Best Place to Work by Inc. Magazine and LA Business Journal.