Customer Value Architect (Cybersecurity)

TL;DR

Customer Value Architect (Cybersecurity): Driving customer onboarding and adoption of the Falcon Flex platform, ensuring customers maximize their security investment and realize value. Focus on delivering high-impact value proposals, conducting business reviews, and identifying/remediating risks to customer success.

Location: Must be located in the East- CST/EST and will require up to 40% travel.

Salary: $135,000 - $205,000 per year

Company

hirify.global is a global leader in cybersecurity, protecting organizations with an AI-native platform.

What you will do

• Lead onboarding execution and define customer success plans.
• Partner with sales to expand adoption of Falcon Flex in existing and new accounts.
• Conduct business value analyses to demonstrate ROI and financial impact.
• Develop and deliver Executive Quarterly Business Reviews (EQBRs).
• Monitor and analyze Flex usage patterns to identify risks and opportunities.
• Routinely sell-to and interact with executive-level customer decision makers.

Requirements

• Deep industry knowledge and understanding of customer decision-making processes.
• Expert-level presentation, customer service, financial/business acumen, and negotiation skills.
• Fully functional knowledge of sales methodologies and techniques.
• BA/BS or equivalent educational background is preferred.
• Minimum 8+ years of relevant professional experience.
• Strong financial acumen with ability to calculate and communicate ROI metrics.

Culture & Benefits

• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees.
• Vibrant office culture with world-class amenities.