Senior Policy Manager (AI/ML Governance)

TL;DR

Senior Policy Manager (AI/ML Governance): Shaping and operationalizing policies for platforms, specifically evolving towards AI- and LLM-enabled moderation systems, with an accent on governance transition, risk minimization, and framework strengthening. Focus on designing Responsible AI frameworks, overseeing moderation system performance, and ensuring compliance with global online safety regulations.

Location: Hybrid role, must be based in Austin, TX (US), New York, NY (US), or London (UK)

Salary: $125,000–$155,000 a year

Company

hirify.global Inc. is the parent company of hirify.global Date, BFF, and Badoo, enabling people to build healthy and equitable relationships through Kind Connections.

What you will do

• Lead policy governance transition from legacy models to an LLM-first enforcement architecture with appropriate guardrails and human oversight.
• Own and strengthen complex policy domains, ensuring robustness and responsiveness to member needs.
• Partner cross-functionally with Product, Engineering, Data Science, Legal, and Operations for effective policy implementation.
• Design and maintain policy lifecycle governance processes, improving transparency and alignment.
• Develop and support Responsible AI frameworks, including model governance principles and safety interventions.
• Oversee moderation system performance by defining and monitoring key enforcement metrics.

Requirements

• Typically 6–8 years of experience in Trust & Safety policy, ML governance, or AI safety within technology platforms.
• Strong understanding of LLM systems, content moderation architectures, and model evaluation methodologies.
• Experience designing or contributing to Responsible AI governance frameworks, including risk assessment and bias mitigation.
• Demonstrated ability to translate between technical and non-technical stakeholders.
• Proven ability to operate autonomously in ambiguous, fast-moving environments, taking ownership of complex initiatives.
• High fluency in data analysis and experimentation, with the ability to interpret enforcement metrics.
• Excellent written and verbal communication skills, including representing policy perspectives in cross-functional or regulator-adjacent discussions.

Culture & Benefits

• Committed to building a world where all relationships are healthy and equitable, with safety foundational to the mission.
• Committed to inclusion and strongly encourages people of all ages, colours, LGBTQ+, veterans, parents, people with disabilities, and neurodivergent people to apply.
• Happy to make reasonable adjustments during the hiring process.
• Uses AI tools to support recruitment process efficiency, while all hiring decisions are made by people.