Solutions Engineer, Core Digital Natives (AI)

TL;DR

Solutions Engineer, Core Digital Natives (AI): Delivering exceptional pre-sales customer experience for Digital Native prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions. Focus on developing and nurturing strong customer relationships during the evaluation, validation, and purchasing process.

Location: Based in San Francisco, CA or New York, NY. Hybrid work model of 3 days in the office per week. Relocation assistance available.

Salary: $174K – $245K + Offers Equity

Company

hirify.global is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

What you will do

• Deliver an exceptional pre-sales customer experience for Digital Native prospects and customers by providing technical expertise.
• Demonstrate how leveraging hirify.global’s suite of products can meet customers’ business needs and deliver substantial business value.
• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
• Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.
• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback.
• Serve as the first line of defense for security and compliance questions.

Requirements

• 4+ years of experience in a technical pre-sales or similar role, selling to technology companies, managing C-level technical and business relationships with complex organizations.
• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products.
• Foundational training in programming languages like Python or Javascript.
• Delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.
• Effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.
• Humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

Culture & Benefits

• Hybrid work model of 3 days in the office per week.
• Equal opportunity employer.
• Artificial intelligence has the potential to help people solve immense global challenges.