Security Operations Analyst

TL;DR

Security Operations Analyst: Maintaining the daily security posture through alert triage, incident coordination, and vulnerability and threat monitoring with an accent on consistent operational execution and validation of detection coverage. Focus on mastering foundational security operations and making a measurable impact on the security posture through disciplined execution.

Location: Atlanta, Georgia; Austin, Texas; Boston, Massachusetts; Denver, Colorado

Salary: $92,000 - $149,000

Company

hirify.global is the leading AI-powered customer engagement platform that helps leading brands create dynamic, individualized experiences at scale.

What you will do

• Perform initial investigation, data enrichment, and escalation of alerts and tickets generated by security monitoring tools.
• Maintain accurate and timely incident records in Security Incident record keeping software.
• Coordinate communication for containment and remediation steps with relevant teams.
• Perform Vulnerability Management triage, including enrichment of findings, prioritization guidance, and escalation of actionable issues.
• Coordinate external penetration testing engagements, including scheduling, data gathering, issue tracking, and ensuring remediation tasks are properly logged and followed through with validation.
• Act as an Operational stakeholder and maintain accountability for day-to-day security operations by identifying outages, missing information, incorrect detections, and low-level system health events.

Requirements

• 2+ years experience in a Network Operations Center (NOC), Security Operations Center (SOC), Digital Forensics and Incident Response (DFIR) capacity, or Tier 2/3 IT Administrative Support role with a focus on transitioning completely into Security
• Hands-on experience with SIEM / EDR platforms and ticketing workflows
• Proven ability to strictly follow detailed procedures and runbooks with precision and provide feedback and constructive criticism of processes that can be improved upon with the wider team
• Strong analytical and pattern-recognition skills with comfort reviewing large volumes of logs and alerts with minimal assistance
• Working knowledge of security fundamentals: network protocols, common attack techniques, authentication/authorization, and cloud IAM basics
• A strong desire to learn and grow in a technical field with specific tools and processes

Nice to have

• Knowledge of cloud-native environments (AWS, GCP, Azure) and modern production systems.
• Experience with CI/CD pipelines, containerized environments, or cloud identity controls.
• Familiarity with cloud-native tooling and their function for personal use, small business and large enterprise

Culture & Benefits

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance