Senior Business Analyst (Power Platform)

TL;DR

Senior Business Analyst (Power Platform): Optimizing corporate tools and D365 CRM solutions with an accent on evaluating and designing robust, scalable features. Focus on leveraging the Power Platform to enhance CRM functionalities, defining data governance standards, and ensuring end-to-end delivery.

Location: Onsite in Montreal, QC

Company

hirify.global is the largest Canadian gaming studio, with more than 1,300 employees worldwide, best known for its flagship game Dead by Daylight™ and expanding its original IP portfolio.

What you will do

• Take ownership of D365 CRM solutions, acting as subject-matter expert across Sales, Project Operations, and Customer Service.
• Leverage the Power Platform (Power Apps, Power Automate, Dataverse) to enhance and extend CRM functionalities.
• Optimize and maintain integrations between CRM and other internal systems (Azure, HRIS, ERP, Power BI).
• Define data governance standards and establish internal CRM best practices.
• Collaborate with stakeholders to analyze, evaluate, and refine business and end-user needs.
• Document processes and technical solutions, supporting Agile Scrum and DevOps methodologies.

Requirements

• Expert in Power Platform (5+ years) with knowledge of Project Operations, Sales, and Customer Service apps.
• Strong analytical and problem-solving abilities with autonomy.
• Organized and familiar with Agile Scrum methodology.
• Functional understanding of administrative processes (Sales, Finance, HR, Recruitment, Support).
• Excellent communication skills in French and English.
• Ability to work onsite in Montreal, QC.

Culture & Benefits

• Join a dynamic, independent studio at the forefront of the gaming industry.
• Be part of a diverse and creative environment where everyone is celebrated.
• Work within an unparalleled, award-winning culture recognized as a Best Place to Work in Canada.
• Contribute to crafting unforgettable gaming experiences across PC, console, and mobile platforms.