Technical Support Specialist (Intern)

TL;DR

Technical Support Specialist (Intern): Investigating, troubleshooting, and solving various customer concerns for hirify.global's software solutions with an accent on communication via emails. Focus on tackling critical situations, adapting to different scenarios, and ensuring efficient resolution of issues.

Salary: 1,000 EUR gross monthly

Company

hirify.global is a leading technology company in the gaming industry, founded in 1999, focused on delivering innovative products and services across regulated and regulating markets.

What you will do

• Investigate, troubleshoot, and solve customer concerns.
• Handle critical situations and unexpected issues.
• Communicate with licensees and partners primarily via email in English.

Requirements

• Interest in the IT field.
• Strong work ethic and willingness to take responsibility.
• Ability to work effectively in a team.
• Outstanding communication skills and ability to work effectively in an English-speaking environment.
• Readiness for routine tasks and adaptation to different situations.

Culture & Benefits

• Paid internship with monthly compensation.
• Empowerment, support, and mentoring.
• Global scope and inclusive working environment.
• Constant learning and development opportunities through hands-on projects.
• Focus on active lifestyle and mental well-being.
• Fun and engaging company events.

Hiring process

• Submit a CV and a brief motivation letter.
• Answer the question: "What are you expecting to gain from the internship?".