TL;DR
Software Development Engineer II (Servicing team): Designing, building, and operating servicing experiences across web and native apps with an accent on applying AI- and agentic-driven capabilities. Focus on contributing to the technical design and implementation of scalable services and user experiences.
Location: Must be in-office at least three days a week in Austin, TX. No relocation assistance is available.
Company
hirify.global powers global travel for everyone, everywhere through cutting-edge tech and groundbreaking solutions.
What you will do
- Design, develop, test, and deploy software solutions for defined services, applying solid coding practices and effective code reviews to maintain high quality and reliability.
- Contribute to low-level system design, API design, and data modeling for services and components, ensuring solutions are scalable, maintainable, and aligned with architectural guidelines.
- Troubleshoot and resolve issues across the software development lifecycle, including debugging, performance tuning, and improving operational stability of owned services.
- Collaborate with peers, technical leads, and partner teams to break down requirements, estimate work, and deliver features that support multiple products or domains.
- Safely integrate and operate AI/ML‑enabled solutions that improve outcomes, including using AI‑driven tools in development workflows and validating their outputs for correctness and safety.
- Build familiarity with AI-driven systems, tools, or workflows and apply AI/ML concepts to real world products where appropriate, ensuring secure, compliant, and reliable adoption.
Requirements
- Bachelor’s degree in Computer Science or a related technical field; or Equivalent related professional experience.
- 2+ years of relevant professional experience.
- Professional software development experience applying object-oriented or functional programming, data structures, and algorithms to build and maintain production services or applications.
- Experience owning components or services through the full development lifecycle, including design, implementation, testing, deployment, and operational support.
- Proficiency in system design at the component level, including API design, data modeling, and integration patterns within a service or small set of related services, including familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products.
Nice to have
- 2+ years of full‑stack development experience across front‑end and back‑end services.
- Recent hands-on experience building and operating Node.js + React-based applications in production.
- Experience implementing and maintaining GraphQL-based backends.
- Experience designing and implementing service APIs and data models consumed by multiple teams or products.
- Experience running production services with monitoring, alerting, and on-call participation (e.g., pager rotation).
Culture & Benefits
- Full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources.
- Foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
- Named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
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