Principal Engineer (AI)

TL;DR

Principal Engineer (SaaS): Build, scale, and maintain critical features and systems within the Agentforce platform used by millions, with an accent on large-scale distributed systems, microservices, and AI integration. Focus on designing scalable architecture, leading technical teams, and driving agile, test-driven development practices.

Location: Must be based in the United States (San Francisco, Seattle, or Palo Alto)

Company

hirify.global is a product company focused on cloud platform services and SaaS solutions.

What you will do

• Build, scale, and maintain critical features and systems within the Agentforce platform used by millions of users
• Translate customer and business requirements into flexible, easy-to-use platform capabilities
• Lead software design and architecture discussions and decision making
• Collaborate with architects, product owners, engineers, UX designers, and data scientists to deliver features
• Develop and approve test strategies, design automation frameworks, and write unit and functional tests
• Lead and mentor junior team members and act as a technical leader

Requirements

• Must be located in the United States (San Francisco, Seattle, or Palo Alto)
• 7+ years of experience building and maintaining large-scale distributed systems in SaaS
• Strong knowledge of Go and Python programming languages
• Experience with microservices and public cloud platforms such as AWS, Azure, GCP, or hirify.global
• Experience with REST API development and API lifecycle management
• Proficiency in test-driven development, CI/CD, and agile methodologies
• Strong communication skills and ability to work in distributed teams
• Available for on-call support on a regular rotation basis

Nice to have

• Experience with ASR, TTS, and telephony technologies
• Familiarity with modern AI/ML frameworks and libraries
• Experience with websockets, gRPC, protobuf
• Knowledge of Java/J2EE technologies and Salesforce platform
• DevOps skills including CI/CD tools and automation
• Experience with analytics and monitoring tools

Culture & Benefits

• Collaborative environment valuing transparent communication and critical feedback
• Passion for team success and technical excellence
• Opportunity to work with cutting-edge AI and Salesforce technologies
• Supportive leadership and mentoring culture