Site Reliability Engineer

TL;DR

Site Reliability Engineer: Maturing SRE capabilities for the Customer Decisioning Lab within Personalised Experiences and Communication (PEC) Platform, with an accent on resiliency, availability, and security of infrastructure and software. Focus on supporting applications at scale, building dashboards, and driving SRE practices for complex hybrid-cloud solutions.

Location: Hybrid in Bristol, UK (at least two days per week in office)

Salary: £77,000 – £79,000

Company

hirify.global is transforming its group and shaping finance for good, focusing on future technologies and an inclusive environment.

What you will do

• Design and develop dashboards to monitor application health, performance, and key business metrics (SLAs/SLOs/SLIs).
• Support systems serving millions of customers and billions of requests, ensuring their availability, scalability, and resiliency.
• Drive improvements to cloud deployments, monitoring solutions, CI/CD pipelines, and cost optimisation.
• Automate monitoring, alerting, and reporting to enhance system observability and reduce manual effort.
• Collaborate with engineering, operations, and business teams to ensure platform stability and proactive issue resolution.
• Support capacity planning, disaster recovery, and compliance activities with efficient tooling and runbooks.

Requirements

• Production experience with Kubernetes (k8s) and monitoring tools (Datadog/Dynatrace).
• Proven experience running post-mortems, defining SLAs/SLIs/SLOs, and participating in support rotas.
• Extensive experience with cloud-native solutions, ideally Google Cloud.
• Proven experience and knowledge of automation and CI/CD best practices.
• Work style is hybrid, requiring at least two days per week, or 40% of time, at the Bristol office.

Nice to have

• Familiarity with Pega CDH or similar decisioning platforms.
• Coding/scripting experience (Python/Bash) developed in a commercial/industry setting.
• Proficiency with Kubernetes and Istio service mesh microservice architectures.

Culture & Benefits

• Generous pension contribution of up to 15%.
• Annual performance-related bonus and share schemes, including free shares.
• Flexible benefits package that can be adapted to your lifestyle, such as discounted shopping.
• 30 days’ holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.