Senior Software Engineer - Customer Experience Engineering (AI/ML)

TL;DR

Senior Software Engineer - Customer Experience Engineering (AI/ML): Developing and refining machine learning and LLM-based solutions to automate and enhance technical experts for a customer experience engineering team with an accent on API design, performance, and scalability. Focus on designing metrics, implementing projects across Java/Python services, and pinpointing/solving cloud environment problems.

Location: Onsite in Warsaw, Poland

Company

hirify.global empowers enterprises with a data platform, fostering a culture of impact, innovation, and collaboration.

What you will do

• Develop and refine ML models critical to hirify.global’s business.
• Design metrics and experiments to validate your insights.
• Help to implement projects spanning Java and Python services hosted in hirify.global and Kubernetes.
• Collaborate with a cross-functional team, including product management and design.
• Deliver features requiring close coordination with several partner teams.
• Be a participant in defining the product vision and team planning.
• Pinpoint problems, instrument relevant components as needed, and ultimately implement solutions.

Requirements

• B.S. or M.S. degree in CS, or equivalent discipline.
• 3+ years of hands-on software engineering experience.
• 1+ years of working machine learning experience.
• Interest in state-of-the-art LLM-based solutions.
• Experience with modern application design architecture, good API design patterns, performance and scale.
• Expertise in at least one of Python, Java.
• Experience with software engineering best practices: unit testing, code reviews, design documentation.
• Excellent debugging and troubleshooting skills, especially in a cloud environment.
• Great communication skills, both verbal and written, in English.

Culture & Benefits

• Culture focused on impact, innovation, and collaboration.
• Opportunity to build big, move fast, and take technology to the next level.
• Work with state-of-the-art LLM models and ML solutions.
• Automate and enhance technical experts, making their work more efficient.
• Genuine enjoyment of the art of building great software and a love of learning new things.