Senior Implementation Project Manager

TL;DR

Senior Implementation Project Manager: Guiding pharmaceutical companies through platform implementation, ensuring adoption, and value realization with an accent on project management expertise, customer empathy, and problem-solving mindset. Focus on leading end-to-end delivery from initiation to go-live, managing multiple customer projects, and driving continuous improvement in customer experience and implementation efficiency.

Location: Hybrid (Zurich, Zug, Utrecht, Hyderabad, Basel offices). Candidates must be located in or be able to relocate to the Netherlands (without sponsorship).

Company

hirify.global is a fast-growing, purpose-driven scale-up revolutionizing the pharmaceutical supply chain through cutting-edge hardware, smart software, and tailored services.

What you will do

• Lead end-to-end software implementation projects for pharmaceutical manufacturers, from initiation through go-live.
• Manage multiple customer implementation and onboarding projects, defining scopes, timelines, and milestones.
• Coordinate with internal teams (Customer Success, Sales, Product, Marketing) to ensure alignment with customer needs.
• Become an expert in the platform to provide tailored implementation solutions and support customer change management.
• Identify project risks, develop mitigation strategies, and communicate progress to stakeholders.
• Drive continuous improvement initiatives to enhance customer experience and implementation efficiency.

Requirements

• Master’s degree in Business, Supply Chain Management, Information Technology, or a related field preferred.
• 8+ years of experience in software implementation, with a strong background in project management and customer-facing delivery.
• Demonstrated success leading technology implementations or managing IT operations in a consultancy or enterprise environment.
• Familiarity with content or data management platforms.
• Experience in Pharma projects and Change management.
• Good project management skills, including the ability to manage multiple projects across multiple time zones and geographies.
• English language proficiency is required.

Culture & Benefits

• Flexible working hours and work-life balance.
• Opportunities for career advancement and continuous learning and development.
• Join a supportive, diverse team of talented individuals from over 40 countries.
• Company-wide events, including an immersive onboarding program (SkyWeek).
• Generous maternity and paternity leave.
• Enjoy a generous annual leave package plus local bank holidays.
• Purpose-driven work contributing to a more sustainable future in global logistics and healthcare.