AI Product Operations (AI)

TL;DR

AI Product Operations (AI): Owning day-to-day product workflows and coordinating client projects for a B2B SaaS platform, with an accent on using AI and internal tools to understand product behavior and generate solutions. Focus on applying AI to build scalable workflows, maintaining internal processes, and working cross-functionally to ensure smooth delivery.

Location: Fully remote working anywhere in Tunisia! Working hours primarily aligning with UK working hours across weekdays.

Salary: Up to €25,000 on a full time, permanent employment contract

Company

hirify.global is a high growth B2B SaaS platform that enables companies to integrate interactive Stories into their owned platforms, boosting user engagement and advertising revenue, particularly within sports.

What you will do

• Own day-to-day product workflows, decisions, and operational flow across our product suite.
• Coordinate and deliver client projects including onboarding, configuration, feature adoption, and updates.
• Use AI and internal tools to understand product behaviour, investigate issues, and generate solutions or improvements.
• Apply AI to build and enhance scalable workflows, tools, and product solutions that accelerate delivery.
• Maintain and improve internal processes, documentation, and delivery guides as we scale.
• Work cross-functionally with product, engineering, and account teams to keep delivery smooth and unblock issues quickly.

Requirements

• Experience in product operations, SaaS operations, technical account management, or similar transferable skills.
• Strong understanding of sport and how sports organisations think about digital products.
• Ability to think like a product owner, balancing user needs, technical constraints, and fast execution.
• Genuine interest in technology and AI, with experience leveraging AI for problem-solving.
• High ownership mindset, comfortable working across boundaries and independently.
• Excellent communication across technical and non-technical teams.
• Ability to juggle multiple projects, requests, and client needs at speed.
• Comfort working with data and structured information.
• Reliable internet for remote work.

Nice to have

• Experience working directly with clients in a SaaS or B2B environment.
• Experience in a fast-moving business (startup, scale-up, or agency).
• Familiarity with content platforms, CMS tools, or sports-tech products.

Culture & Benefits

• Join a supportive, inventive team that values clarity, ownership, and getting things done.
• Receive 33 Days Paid Leave and additional benefits.
• Work with exciting high growth product, relied on by leading global brands, particularly within sports.
• Utilize the latest hardware, tech stack, and tools.
• Enjoy flexible working hours, primarily aligning with UK working hours across weekdays.

Hiring process

• Initial 15-minute chat to explain the role and answer questions.
• Take-home task (compensated regardless of outcome).
• Final interview with the team.