Software Engineer, AI Reliability (AI)

Location: San Francisco, CA; New York City, NY; or Seattle, WA. Hybrid attendance is required at least 25% of the time.

Annual salary: $325,000–$485,000 USD

Company

Anthropic develops reliable, interpretable, and steerable AI systems with a focus on AI safety and societal benefit.

What you will do

• Develop Service Level Objectives for large language model serving systems, balancing availability, latency, and development velocity.
• Design and implement monitoring and observability across the token-serving path.
• Build high-availability serving infrastructure across multiple regions and cloud providers.
• Lead incident response for critical AI services, including recovery, incident reviews, and systematic improvements.
• Improve the reliability of safeguard model serving in support of site reliability and AI safety.

Requirements

• Strong background in distributed systems, infrastructure, reliability engineering, or SRE.
• Ability to investigate unfamiliar systems during incidents and drive resolution.
• Holistic understanding of system composition, interfaces, and failure points.
• Strong communication, collaboration, ownership, and cross-team relationship-building skills.
• Bachelor’s degree or equivalent education, training, or experience in a relevant field.
• Ability to work from one of the listed US offices with at least 25% in-office attendance.

Nice to have

• Experience as an SRE, Production Engineer, or in a similar reliability-focused role on large-scale systems.
• Experience operating model serving or training infrastructure with more than 1,000 GPUs.
• Experience with GPUs, TPUs, or Trainium, and with RDMA or InfiniBand.
• Expertise in AI observability, chaos engineering, resilience testing, or open-source infrastructure and ML tooling.

Culture & Benefits

• Collaborative work across research, engineering, policy, and business teams.
• Flexible working hours and an office environment designed for collaboration.
• Competitive compensation, optional equity donation matching, generous vacation, and parental leave.
• Visa sponsorship is available, subject to role and candidate eligibility.