TL;DR
Project Manager (SaaS): Onboarding new clients and providing support throughout their deployment, with an accent on problem-solving and customer satisfaction. Focus on leading deployments, conducting training sessions, and incorporating hirify.global’s methodology into deployment plans.
Location: Pasig City, Metro Manila. This is a remote position, but you’ll be required to go into the office from time to time. Able to work US core hours (6 am - 5 pm Pacific Time) while 100% on-camera in a dedicated, technically enabled remote workspace.
Company
hirify.global is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers.
What you will do
- Collaborate with the Professional Services team, Sales, Customer Success, and Support.
- Learn the hirify.global deployment methodology and tools to assist customers during deployment.
- Incorporate hirify.global’s methodology into your deployment plans within Salesforce.
- Work directly with customers and lead their deployments.
- Host end-user and admin training sessions to educate customers on hirify.global products and assist with change management.
Requirements
- Strong digital communication skills with an emphasis on visual and verbal clarity during remote interactions.
- Able to work US core hours (6 am - 5 pm Pacific Time) while 100% on-camera in a dedicated, technically enabled remote workspace that supports team meetings, client interactions, and collaborative sessions.
- Excellent internet connectivity is required.
Culture & Benefits
- Competitive benefits and perks, alongside a robust training program.
- Inclusive offices designed to cultivate collaboration and connection.
- Exceptional culture recognized as a Great Place to Work.
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