Senior Product Manager (Networking)

TL;DR

Senior Product Manager (Networking): Driving strategy and execution for a hirify.global-owned Networking Platform with an accent on secure, performant, and scalable restaurant connectivity. Focus on owning end-to-end connectivity experiences, building next-generation management tools, and improving restaurant uptime and operational efficiency.

Location: Remote, United States

Salary: $115,000—$184,000 USD

Company

hirify.global is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

What you will do

• Define product strategy and roadmap for hirify.global-managed networking across hardware, firmware, dashboards, observability, and support tooling.
• Own end-to-end connectivity experiences and build next-generation management tools for hirify.global networking devices.
• Discover customer pain points and unmet needs and drive high-quality feature requests.
• Develop Product Requirements Documents (PRDs) to drive hardware development and communicate feature requests to the engineering team.
• Understand the competitive landscape and strategize and prioritize resources to build the best products.
• Lead cross-functional collaboration with product, UX, engineering, operations, marketing, finance, and customer success teams for flawless launches.
• Source new networking products and drive the qualification of the product internally and externally.
• Analyze and track product KPIs to understand how hardware products are performing post-launch.

Requirements

• 5+ years of Product Management experience (or equivalent).
• Proven ability to lead products at the intersection of software + hardware + operations, with many internal stakeholders.
• Strong technical fluency in networking fundamentals such as VLANs, SSIDs, firewalls, captive portals, observability and telemetry.
• Track record of shipping products that measurably improve reliability, operational efficiency, or support outcomes.
• Excellent cross-functional leadership, aligning teams without direct authority and driving execution in ambiguity.

Nice to have

• Experience with managed networking ecosystems (e.g., Meraki/UniFi), ISP/carrier concepts, IoT devices or cellular failover solutions.
• Experience building support tooling, such as automation for operations teams.
• Familiarity with AI-assisted support systems (retrieval + telemetry lookup, action execution with guardrails).
• Experience in user experience design and research.
• Experience in data mining and/or querying skills.

Culture & Benefits

• Competitive compensation and benefits programs, including cash compensation, benefits, and equity.
• Emphasis on continuous learning, including leveraging new AI tools across all disciplines.
• Commitment to Diversity, Equity, and Inclusion to create equitable opportunities.
• Hybrid work model that fosters in-person collaboration while valuing individual needs.
• Commitment to creating an accessible and inclusive hiring process, with reasonable accommodations for persons with disabilities.

Hiring process

• AI tools support recruiters and interviewers with tasks like note-taking, summarization, and documentation.
• All hiring decisions are made by people.