Head Of Product - Onboarding (Fintech)

TL;DR

Head Of Product - Onboarding (Fintech): Leading the Access & Activation Domain to create a seamless, personalised entry point into hirify.global's Consumer Services product with an accent on maximising conversion and re-engagement. Focus on scaling recently launched journeys, driving innovation across the onboarding funnel, and balancing seamless access with fraud prevention.

Location: Hybrid in Nottingham, UK (40% in office)

Company

hirify.global is a global data and technology company powering opportunities for people and businesses, specializing in financial services, fraud prevention, and marketing solutions.

What you will do

• Maximise conversion and re-engagement through smooth login and onboarding experiences.
• Create a personalised Home experience to drive deeper product engagement.
• Develop a roadmap to increase new customer sign-ups and credit score views.
• Ensure seamless product access for re-engaged customers.
• Adopt cutting-edge capabilities that balance seamless access with fraud prevention.
• Develop a clear strategy to turn first-time users into loyal app customers.

Requirements

• Proven experience in scaling consumer-facing products, ideally in FinTech or app-first environments.
• Strong understanding of user onboarding, authentication flows, and personalisation.
• Experience defining metrics, running experiments, interpreting data, and using insights to inform decisions.
• People leadership experience, leading top-performing cross-functional teams (engineering, design, analytics).
• Ability to influence outcomes and foster collaboration across diverse teams and leadership levels.
• Familiarity with fraud prevention technologies and balancing security with UX and commercial benefits.

Culture & Benefits

• Hybrid and flexible working, with 40% working in the office.
• Great compensation package and discretionary bonus plan.
• Core benefits including pension, Bupa healthcare, and sharesave scheme.
• 25 days annual leave, 8 bank holidays, and 3 volunteering days, with an option to purchase additional leave.
• A people-first approach focusing on DEI, work/life balance, development, and authenticity.
• Recognised as a World's Best Workplace™ and Great Place To Work™.