Process Engineering Consultant (AI)

TL;DR

Process Engineering Consultant (AI): Delivering and optimizing the Observe-to-Agent (O2A) lifecycle to enable deep process intelligence and workflow optimization for enterprise automation with an accent on digital-twin execution, behavioral analytics, and cross-functional delivery leadership. Focus on translating observed workflows into actionable agentic features, configuring SKAN.ai agents, and generating actionable optimization insights.

Location: Hybrid in Charlotte, NC

Salary: $11,200/month (W2 only)

Company

hirify.global is a consulting firm providing expertise in staffing and technology solutions.

What you will do

• Execute all phases of the Observe-to-Agent (O2A) lifecycle, configuring the Observe Assistant and modeling persona-level behaviors.
• Partner with engineering teams to translate observed workflows into actionable agentic features and automation-ready requirements.
• Deploy SKAN.ai agents, configure masking protocols, and refine the SKAN Digital Twin for optimization insights.
• Produce structured process documentation (SOPs) for downstream automation, engineering, and operational teams.
• Collaborate on advanced data masking, clickstream capture, LLM-driven insights, and multi-application process analysis.
• Conduct observation deployments, build deep behavioral and task-level insights, and perform end-to-end analysis of cognitive load.

Requirements

• Must be able to work hybrid from Charlotte, NC.
• 6+ years of experience in process engineering, workforce analytics, task mining, automation, or related fields.
• Strong delivery and project management experience managing multi-persona, multi-application observation programs.
• Deep experience in process engineering, operational transformation, or workflow redesign.
• Proven ability to translate observed tasks into structured SOPs or automation-ready requirements.

Nice to have

• Experience collaborating with AI/ML teams or working in AI-enabled environments.
• Background in digital twins, productivity analytics, process mining, or task intelligence platforms.
• Familiarity with tools such as SKAN.ai, clickstream analytics, or observation-based discovery systems.

Culture & Benefits

• 6-month contract with a desire to extend or convert to a full-time employee.