Senior AWS Developer (AI)

TL;DR

Senior AWS Developer (AI): Implementing complex solution designs leveraging AWS-optimized architectures for enterprise-scale contact center solutions with an accent on Python or Javascript development, security, and scalability best practices. Focus on delivering solutions for contact centers, specifically leveraging Amazon Connect, and leading development teams.

Location: Remote from Colombia

Company

hirify.global, Part of Accenture, is a leader in AI, Amazon, and Salesforce innovation, crafting intelligent solutions like Agentforce to revolutionize workflows and elevate customer experiences.

What you will do

• Implement complex solution designs leveraging AWS-optimized architectures.
• Work closely with Solution Architects to deliver contact center solutions.
• Provide technical advisory support, identifying customer requirements and processes.
• Configure Salesforce Service Cloud Voice and Amazon Connect solutions.
• Lead a development team in task distribution and code reviews.
• Deliver technical end-user training and documentation.

Requirements

• Experience with hands-on programming (Python, Java, C#, .NET, Node.js).
• Experience building integrations across multiple systems, including REST APIs.
• Knowledge of JSON format and related services.
• Experience with Cloudformation and Lambda Integrations.
• Experience implementing CI/CD or Infrastructure as Code.
• Strong troubleshooting and debugging skills.

Nice to have

• Experience with WFM, CRM, and contact center solutions.
• Experience with communications protocols and APIs such as WebRTC and SIP.
• Advanced knowledge of AWS services and cloud architecture.
• Familiarity with Salesforce Service Cloud.
• AWS Cloud Practitioner, Developer Associate/Professional, or Solution Architect Certification.

Culture & Benefits

• Flexible remote work environment with a focus on team connection.
• Anticipated travel commitment of up to 25% for certain roles.
• Culture of trust and understanding, valuing good work over hours.
• Collaborative environment where executive team addresses suggestions and questions.
• Emphasis on celebrating successes and having fun.