Head of Consumer Product - Access & Activation (Fintech)

TL;DR

Head of Consumer Product - Access & Activation (Fintech): Leading the Access & Activation Domain to create seamless, personalized entry points into hirify.global's Consumer Services product with an accent on maximizing conversion, re-engagement, and driving innovation across the onboarding funnel. Focus on developing a clear strategy to turn first-time users into loyal customers, particularly on the app, while balancing seamless access with fraud prevention.

Location: Hybrid, based in Nottingham, UK (2 days a week in office)

Company

hirify.global is a global data and technology company, powering opportunities for people and businesses around the world, operating across various markets like financial services and healthcare.

What you will do

• Deliver a smooth login and onboarding experience to maximize conversion and re-engagement.
• Create a personalized Home experience that guides users to relevant features and drives deeper product engagement.
• Develop a roadmap to increase new customer sign-ups and credit score views, including those new to the country.
• Implement initiatives for seamless product access for re-engaged customers.
• Adopt cutting-edge capabilities that balance seamless access with fraud prevention.
• Define a clear strategy to turn first-time users into loyal app customers.

Requirements

• Proven experience in scaling consumer-facing products, ideally in FinTech or app-first environments.
• Strong understanding of user onboarding, authentication flows, and personalization.
• Experience defining metrics, running experiments, interpreting data, and using insights to inform decisions.
• Demonstrated people leadership experience, leading top performing teams.
• Experience working with cross-functional teams including engineering, design, and analytics.
• Familiarity with fraud prevention technologies and balancing security with UX and commercial benefits.

Culture & Benefits

• Hybrid and flexible working, with 2 days a week in the office.
• Great compensation package and discretionary bonus plan.
• Core benefits include pension, Bupa healthcare, and a sharesave scheme.
• 25 days annual leave, 8 bank holidays, and 3 volunteering days, with option to purchase additional leave.
• Focus on DEI, work/life balance, development, authenticity, collaboration, wellness, and reward & recognition.
• Award-winning workplace culture (World's Best Workplaces™ 2024, Great Place To Work™ in 24 countries, Glassdoor Best Places to Work 2024).