TL;DR
Senior Manager, Executive Communications (AI): Shaping executive messaging and thought leadership for a Chief Integrated Customer Growth Officer, focusing on amplifying the company’s mission to uncomplicate service and software with AI. Focus on driving narrative clarity across external and internal channels, building trust with customers, employees, and investors, and leveraging AI to improve communication workflows.
Location: Must be based in the USA
Salary: $176,800 - $218,400 per year
Company
hirify.global builds uncomplicated service software that delivers exceptional customer and employee experiences with a people-first approach to AI.
What you will do
- Establish and drive the CICGO’s thought leadership platform, ensuring a clear, differentiated, and authentic point of view.
- Continuously identify new opportunities to land points of view externally and internally, reinforcing hirify.global’ leading position in modern customer and employee experience software.
- Identify proactive opportunities to elevate the CICGO’s profile among customers, partners, press, and employees around company milestones.
- Anticipate corporate communication needs and risks, recommending messaging strategies where the CICGO should be a voice.
- Drive measurable impact on company perception by tracking engagement, feedback, and business outcomes.
- Develop high-quality written materials, including messaging, Q&As, keynotes, opinion articles, and social media posts.
Requirements
- 8–12+ years of experience in executive communications, corporate communications, or strategic content roles.
- Strong business acumen and knowledge of B2B SaaS business models.
- Demonstrated experience working directly with C-suite executives in high-visibility, fast-moving organizations.
- Exceptional writing and editing skills, with the ability to adapt tone and voice while maintaining authenticity.
- High emotional intelligence, discretion, and sound judgment when handling sensitive information.
- Experience leveraging AI to improve workflows, decision-making, or insights within communications or related functions.
Culture & Benefits
- Multiple options for dental, medical, vision, disability, and life insurances.
- Equity + ESPP (Employee Stock Purchase Plan), flexible PTO, and flexible spending.
- Commuter benefits and wellness benefits.
- Adoption and parental leave benefits.
- An environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds.
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