Solutions Architect (AI/ML)

TL;DR

Solutions Architect (AI/ML): Serving as the primary technical point of contact for customers, focusing on AI/ML workloads within high-performance compute environments. Focus on creating, prototyping, and deploying tailored solutions that align with their requirements, and identifying opportunities for product enhancement.

Location: New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets.

Salary: The base salary range for this role is $165,000 to $225,000 SGD.

Company

hirify.global delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence.

What you will do

• Serve as the primary technical point of contact for customers, establishing strong technical relationships and ensuring their success with hirify.global's cloud infrastructure offerings, focusing on AI/ML workloads within high-performance compute (HPC) environments.
• Collaborate closely with customers to understand their unique business needs and create, prototype, and deploy tailored solutions that align with their requirements.
• Act as a virtual member of hirify.global's Kubernetes product and engineering teams, identifying opportunities for product enhancement and collaborating with engineers to implement your suggestions.
• Offer valuable insights on product features, functionality, and performance, contributing regularly to discussions about product strategy and architecture.
• Conduct periodic technical reviews and assessments of customer workloads, pinpointing opportunities for workload optimization and suggesting suitable solutions.
• Lead the prototyping and initiation of research and development efforts for emerging products and solutions, delivering prototypes and key insights for internal consumption.

Requirements

• B.S. in Computer Science or a related technical discipline, or equivalent experience
• 7+ years of proven experience as a Solutions Architect, engineer, researcher, or technical account manager in cloud infrastructure, focusing on building distributed systems or HPC/cloud services, with an expertise focused on AI/ML inference
• Fluency in cloud computing concepts, architecture, and technologies with hands-on experience in designing and implementing cloud solutions
• Proven track record with building customer relationships, communicating clearly and the ability to break down complex technical concepts to both technical and non-technical audiences
• Deep expertise with NVIDIA GPUs typically used in AI/ML applications and associated technologies such as Infiniband and NVIDIA Collective Communications Library (NCCL)
• Demonstrated experience with running large scale Artificial Intelligence/Machine Learning (AI/ML) training and inference workloads on technologies such as Slurm and Kubernetes.

Nice to have

• Code contributions to open-source inference frameworks
• Experience with scripting and automation related to AI/ML workloads
• Experience with building solutions across multi-cloud environments
• Client or customer-facing publications/talks on latency, optimization, or advanced model-server architectures

Culture & Benefits

• Medical, dental, and vision insurance - 100% paid for by hirify.global
• Company-paid Life Insurance
• Flexible Spending Account
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Flexible PTO
• A casual work environment