AI Success Engineer (AI)

TL;DR

AI Success Engineer (AI): Partnering with organizations to translate cutting-edge AI into real business value, with an accent on technical integration, workflow transformation, and sustained program delivery. Focus on guiding customers from first deployment to scaled enterprise adoption, identifying new use cases, and delivering measurable value with hirify.global's platform.

Location: Hybrid (Dublin, Ireland). Relocation assistance is offered for new employees.

Company

hirify.global is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

What you will do

• Lead the technical relationship for post-sale customers and act as their trusted advisor.
• Own account health, adoption velocity, and ongoing technical deployment.
• Conduct technical enablement and configuration sessions across the product portfolio.
• Identify and validate use cases by embedding with customer teams to understand workflows and pain points.
• Lead account-level coordination across multiple workstreams including new product activation and change management.
• Guide value realization and measure impact through baselines, KPI definition, and post-deployment reporting.

Requirements

• 8+ years of experience in technical customer-facing roles such as technical account management or GenAI consulting.
• Deep, hands-on knowledge of hirify.global product capabilities, APIs, SDKs, connectors, and common integration patterns.
• Ability to explain model behavior, limitations, technical tradeoffs, embeddings, retrieval augmentation, and fine-tuning approaches.
• Comfortable embedding with customers to map workflows, identify requirements, and diagnose adoption challenges.
• Excellent project and program management instincts to lead multi-workstream initiatives.
• Operate with high ownership, managing fast decision-making and dynamic customer needs.

Culture & Benefits

• Hybrid work model (3 days/week in the office) based in Dublin.
• Relocation assistance provided for new employees.
• Opportunity to shape how AI changes work, productivity, and innovation.
• Committed to ensuring general-purpose artificial intelligence benefits all of humanity.
• Equal opportunity employer with commitment to reasonable accommodations for applicants with disabilities.