Operations & Client Support Placement (Fintech)

TL;DR

Operations & Client Support Placement (Fintech): Supporting operational processes and delivering excellent client support across hirify.global’s product portfolio with an accent on smooth onboarding, maintaining high service levels, and enabling clients to access products promptly and accurately. Focus on administrative assistance, customer engagement, sales operations, and cross-functional collaboration within a global data and technology company.

Location: London, UK. This is a hybrid role requiring office attendance at least twice weekly. Candidates must be current undergraduate students at a UK university and be able to undertake a year in industry placement starting July 2026.

Salary: £27,200 annually

Company

hirify.global is a global data and technology company that helps redefine lending practices, prevent fraud, simplify healthcare, and provide marketing solutions using data, analytics, and software.

What you will do

• Provide administrative support to Customer Success and sales teams, including order processing and coordination.
• Act as a primary contact for customers, handling enquiries and ensuring high satisfaction.
• Process client set-ups and configuration, ensuring compliance and quality standards.
• Support sales operations by maintaining data, generating reports, and contributing to decision-making.
• Collaborate with operational teams to ensure timely product delivery and streamline processes.
• Contribute ideas for continuous improvements across operational workflows.

Requirements

• Must be a current undergraduate at a UK university.
• Able to undertake a year in industry placement starting July 2026 and ending August 2027.
• Interest in business processes (ideally studying Business, Numerical, or related degree).
• Strong stakeholder management skills.
• Accuracy-focused with the ability to manage concurrent tasks.
• Must be based in London and able to work in the office at least twice weekly.

Culture & Benefits

• Industry training and wide-reaching career opportunities through the Early Careers Network.
• Hybrid working model.
• Discretionary bonus plan and competitive compensation package.
• Core benefits include pension, Bupa healthcare, and sharesave scheme.
• 25 days annual leave plus 8 bank holidays and 3 volunteering days, with an option to purchase additional leave.
• Opportunity to work for a global FTSE 100 company with 22,500 people across 32 countries.