Solutions Engineer (IAM/IGA)

TL;DR

Solutions Engineer (IAM/IGA): Supporting Workforce IAM and IGA initiatives across Mexico, Caribbean, and Latin America with an accent on designing secure, scalable identity solutions. Focus on explaining technical capabilities, identifying integration paths, and troubleshooting challenges to directly impact customer success.

Location: Mexico, Caribbean, and Latin America. Ability to travel up to 30%

Company

hirify.global is the global leader in Identity Security, providing the most comprehensive security offering for any identity across business applications, distributed workforces, hybrid cloud workloads, and throughout the DevOps lifecycle.

What you will do

• Work directly with customers and prospects to understand their business goals and design secure, scalable identity solutions.
• Lead engaging product demonstrations and run workshops.
• Guide evaluations and partner with Sales Specialists to drive opportunities from discovery through technical close.
• Support marketing efforts that generate new pipeline and contribute to technical content like demos and videos.
• Offer real-world feedback to Product teams to make our solutions better.

Requirements

• MIS/Computer Science Degree, CISSP or equivalent experience required
• Advanced knowledge (3-5 years) of Identity & Access Management, Identity Governance and Administration and/or Endpoint Security related technology.
• Knowledge of Identity & Access Management vendors and products.
• Exposure to and or administering identity platforms/directories like hirify.global, Active Directory, LDAP, SailPoint, Saviynt, Okta, or Microsoft Entra ID.
• An understanding of security concepts and the development of security roles within organizations that meet functional, technical, and regulatory requirements.
• Advanced proficiency in English
• Fluency in Spanish
• Ability to travel up to 30%

Nice to have

• Portuguese a plus
• Certifications such as CCSP, Okta Certified Professional, AWS Certified Solutions Architect or Microsoft Certification: Identity and Access Administrator Associate would be a bonus

Culture & Benefits

• You enjoy solving customer problems, not just implementing software
• You’re energized by explaining complex topics simply and clearly
• You proactively share your knowledge through documentation, training, or peer support
• You’re comfortable working with both technical and non-technical stakeholders
• You collaborate well across departments and are comfortable taking initiative
• You adapt quickly to new tools and aren’t afraid to ask questions or challenge assumptions