CS Solution Architect (Cross-Platform)

TL;DR

CS Solution Architect (Cross-Platform): Developing deep expertise in the hirify.global ecosystem and serving as a bridge between customer needs, product vision, and scalable business outcomes with an accent on leading client conversations on best practices, scenario planning, process optimization, and headcount management. Focus on designing scalable, end-to-end solutions that connect multiple modules and partnering with Product and R&D to amplify the Voice of the Customer.

Location: Hybrid in Israel

Company

hirify.global helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent.

What you will do

• Act as a trusted advisor to customers, Implementation Managers, and CSMs, providing expert guidance across hirify.global’s HCM platform and supporting complex, cross-platform use cases.
• Design scalable, end-to-end solutions that connect multiple modules, advising on best practices for setup, scaling, adoption, data quality, and engagement.
• Lead strategic customer conversations, translating business needs into practical, value-driven solutions and guiding customers on ongoing optimization.
• Partner closely with Product and R&D to amplify the Voice of the Customer, turning insights and usage patterns into actionable product feedback and supporting new feature releases.
• Build scalable frameworks, enablement programs, and best practices that drive consistent delivery, improve efficiency, and enhance customer outcomes.

Requirements

• 4+ years of experience in a technical, customer-facing role such as Solution Architect, Implementation Manager, Technical Consultant, Customer Engineer, or a senior HR Operations role.
• Strong HR domain knowledge with practical understanding of core HR business processes.
• Mandatory experience working with HR systems in a SaaS environment as a platform owner, implementer, consultant, or solution architect.
• Customer-centric problem solver with a passion for understanding customer challenges and translating them into scalable, end-to-end solutions.
• Cross-functional collaborator, able to bridge technical and non-technical stakeholders and partner effectively with Product, Customer Success, and Enablement teams.
• Strategic and proactive mindset, aligning short-term solution design with long-term platform resilience, scalability, and product direction.

Nice to have

• Familiarity with common HRIS systems such as Workday, SuccessFactors, Oracle, or similar platforms.
• Knowledge or practical experience with AI technologies and their application in business or HR contexts.
• Experience influencing product direction, contributing to roadmap discussions, or partnering closely with Product teams.

Culture & Benefits

• Flexible hybrid working model with work from home allowance to set up your home office.
• Company share options plan and pre-IPO equity.
• Payment for sick leave from the first day and 2 Social Impact days per year for volunteering.
• Annual Headspace subscription and wellness benefits.
• Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment).
• Dog-friendly office and fun company and team social events.