Security & It Specialist

TL;DR

Security & IT Specialist: Ensuring the smooth operation of the security program and IT infrastructure, partnering with the sales team to address customer security questions. Focus on resolving hardware and software issues, managing IT procurement, and overseeing endpoint protection.

Location: On-site in St. John's, Canada

Company

hirify.global is the most comprehensive AI copilot for transactional lawyers.

What you will do

• Assist the sales and customer success team in answering customer IT and security-related questions.
• Help employees resolve hardware and software issues promptly and effectively.
• Manage device management and endpoint protection using tools like Microsoft Intune and Defender.
• Conduct IT and security reviews of vendors to ensure compliance and security standards.
• Create and maintain documentation for IT processes, employee support, and security controls.

Requirements

• Degree or Diploma in Information Security, Information Technology, Networking or related field, or equivalent practical experience.
• Proven experience in IT support and managing IT infrastructure.
• Familiarity with cloud services, software procurement, and endpoint protection tools.
• Knowledge of security best practices related to IT operations.
• Experience with compliance frameworks such as SOC 2.
• Excellent communication skills, and are confident while speaking about technical subject matter with non-technical audiences.

Nice to have

• Familiarity with assisting in compliance audits and working with third-party auditors for standards such as SOC 2 and ISO 27001.
• Knowledge of incident response methodologies (e.g., NIST, SANS)
• Experience working with other business units to plan and execute large IT projects.
• Capability to participate in customer calls to address security-related inquiries and concerns.
• Proficiency in delivering training and maintaining IT/security policies and awareness within the organization.

Culture & Benefits

• Embrace autonomy and accountability in a flexible work environment.
• Access company-paid group benefits for you and your family, with $1,000 towards mental health support.
• Disconnect during holiday closure and take advantage of generous time off policies throughout the year.
• Enjoy monthly paid meals and an annual wellness allowance to support your well-being.
• Secure your stake in our success with competitive stock option grants.