Readiness Services Consultant (Cybersecurity)

TL;DR

Readiness Services Consultant (Cybersecurity): Managing strategic relationships and optimizing hirify.global Services investments for customers with an accent on driving customer preparedness, education, and strategic planning. Focus on coordinating with sales and delivery teams, executing account reviews, and developing customer success plans to ensure maximum client satisfaction.

Location: Remote (US)

Salary: $95,000 – $140,000 per year

Company

hirify.global is a global leader in cybersecurity, protecting people, processes, and technologies with the world's most advanced AI-native platform.

What you will do

• Manage and grow strategic relationships with Services retainer customers through structured account management.
• Drive customer preparedness via education, strategic planning, and optimization of hirify.global Services investment.
• Coordinate with Sales and Delivery teams to align customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices development.

Requirements

• Experience in cybersecurity services, including incident response management, customer success, or advisory consulting.
• Proven track record of managing senior-level relationships in technical environments.
• Strong project coordination capabilities with emphasis on customer service.
• Excellence in both written and verbal communication.
• Demonstrated ability to excel in a fast-paced environment with strong workload management skills.
• Clear competency in managing multiple customer relationships simultaneously.
• An understanding of cybersecurity concepts and incident response considerations.

Nice to have

• Strong business acumen and problem-solving skills.
• Track record of implementing program improvements.
• Knowledge of security frameworks and compliance requirements.
• Previous experience in incident response or security consulting.
• Experience with service delivery optimization and process improvement.

Culture & Benefits

• Work with industry-leading security professionals and technologies.
• Variety of learning and growth opportunities.
• Competitive compensation, equity awards, and comprehensive benefits including health insurance and 401k.
• Comprehensive physical and mental wellness programs.
• Paid parental and adoption leaves.
• Professional development opportunities.