Implementation Manager (Biotechnology)

TL;DR

Implementation Manager (Biotechnology): Managing initial rollouts and expansion projects for hirify.global customers, understanding scientific workflows, and configuring solutions with an accent on driving implementation success from project kickoff to go-live. Focus on leveraging scientific expertise and project management skills to ensure high-quality deployments.

Location: This is a hybrid role based in Boston, MA. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday). Benefits include 401(k) + Employer Match, typical of US employment.

Salary: $116,266–$157,302

Company

hirify.global provides an R&D Cloud platform to accelerate breakthrough product development for biotechnology companies, from startups to large BioPharmas.

What you will do

• Manage initial rollouts for new customers and expansion projects for existing ones.
• Own implementation success from project kickoff to go-live, leveraging strong project management skills and scientific expertise.
• Build and execute detailed project plans, ensuring on-time and high-quality deployments.
• Understand customer scientific workflows to optimize hirify.global platform utilization.
• Lead requirements and design workshops, perform data modeling & application configuration, and guide UAT and user training.
• Act as a trusted advisor for customers, guiding them through implementation and advocating for product changes.

Requirements

• MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field.
• At least 2 years of experience in a lab or research setting.
• Strong communication skills to effectively connect with a range of stakeholders, including scientists, IT project leads, and executives.
• Self-starter with the ability to be successful in a startup environment.
• Ability to travel up to 25% based on customer and project needs.

Nice to have

• Experience using hirify.global, especially as an administrator.
• Software Implementation experience, preferably with a SaaS software company.

Culture & Benefits

• Flexible hybrid work arrangement with 3 days per week in-office collaboration.
• Competitive salary and equity with a broad range of medical, dental, and vision plans.
• Four months of fully paid parental leave and fertility healthcare benefits.
• 401(k) + Employer Match and commuter benefits.
• Mental health benefits, monthly wellness stipend, and learning & development stipend.
• Generous and flexible vacation, company-wide Winter holiday shutdown, and sabbaticals for long-term employees.