Head of Lending Operations (Fintech)

TL;DR

Head of Lending Operations (Fintech): Leading and managing the end-to-end processing of lending transactions, focusing on operational excellence, scalability, and risk mitigation. Focus on transforming manual processes into automated frameworks and ensuring compliance with local and international regulations.

Location: London - Hybrid (4 days in office)

Company

hirify.global is a global fintech firm empowering businesses to expand internationally through tailored financial solutions, with over 1,700 professionals across 40+ offices worldwide.

What you will do

• Lead and manage the Lending Operations team for SME client lending and supplier finance.
• Ensure team performance meets Service Level Agreements (SLAs) and resolve complex operational escalations.
• Design and implement workflows for new products, considering cross-border variations.
• Drive process engineering and automation to enhance efficiency and scalability.
• Maintain robust controls to mitigate Trade-Based Money Laundering (TBML) risks.
• Ensure all lending operations remain compliant with local and international regulations.

Requirements

• Knowledge of SME lending and trade operations.
• Solid understanding of FX products (Spot, Fixed Forwards, Window/Parallel Forwards).
• Proven experience managing teams in a fast-paced FinTech or high-growth Financial Services environment.
• Exceptional problem-solving skills with an analytical mindset.
• Strong interpersonal skills and stakeholder management.
• Proactive "continuous improvement" mindset, comfortable with ambiguity.

Culture & Benefits

• Autonomy to shape a department and drive technological change.
• Career progression in a company that values meritocracy and innovation.
• Part of a diverse team across 40+ offices and 29+ markets worldwide.
• Collaborative and innovative environment.
• Active employee networks including Women’s Network, LGBTQIA+ Network, and Veterans Network.
• Commitment to building an inclusive workplace where everyone feels valued and empowered.