Implementation Manager (Insurance SaaS)

TL;DR

Senior Implementation Manager (Insurance SaaS): Leading technical delivery of complex customer implementations for a no-code SaaS platform, designing scalable solutions, and advanced platform configuration with an accent on translating complex business requirements into scalable platform setups. Focus on troubleshooting integration challenges, improving delivery standards, and mentoring junior specialists.

Location: Remote from Poland or onsite in Wrocław, Poland

Company

hirify.global is a no-code insurance SaaS software provider with a global reach, aiming to digitalise and connect the $4 trillion insurance industry.

What you will do

• Lead the technical side of customer implementations from setup to go-live.
• Design and execute advanced configurations and custom solutions.
• Translate complex business requirements into scalable platform setups.
• Act as the main technical contact for customers during onboarding.
• Troubleshoot and resolve complex configuration and integration challenges.
• Mentor Implementation Specialists and raise technical standards.

Requirements

• Strong experience implementing SaaS or enterprise software solutions.
• Advanced configuration, troubleshooting, and solution-design skills.
• Confidence working directly with customers on technical topics.
• A quality-driven mindset with a love for clean, scalable solutions.
• Experience mentoring or guiding less-senior team members.
• Fluent English.

Culture & Benefits

• Flexible working time and working place.
• Health insurance or sports compensation.
• Flat organizational structure without rigid hierarchies.
• Supportive managers and friendly colleagues.
• Family- and employee-friendly employer.
• Opportunity to be part of innovation in the insurance market.