Community Marketing Manager

TL;DR

Community Marketing Manager: Developing and owning hirify.global’s community strategy and customer marketing programs, with an accent on aligning customer moments, events, content, and social amplification to influence the pipeline. Focus on building and running structured customer advocacy programs and expanding customer advisory initiatives.

Location: Hybrid working in London, typically 2-3 days in the office.

Salary: £55,000–£65,000 GBP

Company

hirify.global develops a network of connected organizations to defend against cybersecurity attacks in the supply chain.

What you will do

• Develop and own hirify.global’s community strategy and Community Flywheel, aligned to GTM priorities.
• Build and run structured customer advocacy programs (e.g., speakers, peer stories, references).
• Align events and community moments to campaigns, launches, and priority account motions.
• Define and expand hirify.global’s Customer Advisory and Supply Chain Security Exchange programs.
• Partner with the Content & Communication Pod to ensure customer voice and community insight feed into narrative pillars and flagship assets.
• Build a strong working rhythm with Customer Success to identify advocates, coordinate asks, and protect customer trust.

Requirements

• 3–5 years’ experience in Community Marketing, Customer Marketing, Advocacy, or Customer Programs in B2B.
• Proven experience building repeatable programs, not just running one-off activities.
• Strong partnership experience with Customer Success and comfort working with Sales/SDRs.
• Excellent relationship management skills.
• A commercial mindset to understand how community and advocacy support deal confidence, velocity, and pipeline progression.
• Comfortable operating in a fast-moving scale-up environment.

Nice to have

• Experience in cybersecurity, risk, or regulated industries.
• Experience running Customer Advisory Boards or peer forums.
• Familiarity with advocacy/community tools and operational tracking.

Culture & Benefits

• Competitive base salary and generous EMI equity package.
• Private pension.
• 25 days annual leave + bank holidays, plus additional 30 days of unpaid leave.
• Ad-hoc company-wide time off, including 'rest leave' in August and over the festive period.
• Private healthcare with AXA Insurance, including enhanced mental wellbeing coverage.
• Hybrid working policy, typically 2-3 days in the office.
• Enhanced family (parental) leave (12 weeks paid) and 5 days Caretaker's leave.
• Enhanced occupational sick pay.
• £500 WFH budget.
• Access to all the learning resources and books for personal development.
• Regular company socials.