Junior Consultant (Sales After Support)

TL;DR

Junior Consultant (Sales After Support): Contributes to defining, designing, and improving sales-related activities, including training and evaluation of first-level sales agents to convert opportunities into profits. Focus on monitoring sales performance, conducting evaluations of sales strategies, and delivering training programs.

Location: Cebu

Company

hirify.global is the leading European digitalization partner for small and medium-sized businesses (SMB).

What you will do

• Document and validate sales processes and transactions for accuracy and commission basis.
• Monitor sales performance of agents and teams, identifying trends, errors, and compliance issues.
• Conduct regular evaluations on sales strategies, tools usage, customer service standards, and ethics.
• Develop, update, and deliver training programs for new and existing sales agents.
• Audit sales results and provide feedback, recommendations, and retraining plans.

Requirements

• Background in Computer Science, IT, or equivalent experience.
• Excellent written and verbal English communication skills.
• At least 8 months of experience in sales or sales support, preferably in web hosting or related industries.
• Strong knowledge of sales tools, systems, workflows, and product matrices.
• Experience as a Sales Agent or Sales After Support role is required.

Skills & Competencies

• Strong analytical, organizational, and problem-solving skills.
• Proven ability to coach, mentor, and motivate sales teams.
• High integrity, professionalism, and respect for confidentiality.
• Effective teamwork, communication, and conflict-resolution skills.
• Ability to work under pressure, adapt to change, and manage multiple priorities.