Customer Advocate (AI)

TL;DR

Customer Advocate (AI): Helping revenue teams unlock their full potential by using hirify.global's go-to-market solution with an accent on providing support and enhancing customer productivity through AI and automation. Focus on ensuring successful platform adoption and driving customer satisfaction.

Location: Remote (United States)

Company

hirify.global is a leading go-to-market solution provider for revenue teams, trusted by over 500,000 companies globally, offering verified contact data and engagement tools to turn prospects into customers.

What you will do

• Help customers effectively utilize hirify.global's go-to-market platform.
• Support revenue teams in finding accurate contact data and automating outreach.
• Assist users in maximizing productivity with AI and automation features.
• Ensure customer success and satisfaction with the platform.
• Act as a voice for customers within the company to drive continuous product improvement.

Requirements

• Strong commitment to customer advocacy and success.
• Ability to understand and articulate value of go-to-market solutions.
• Must be based in the United States.
• English: B2 required.

Culture & Benefits

• Culture of continuous improvement and AI-native approach.
• Emphasis on extreme ownership, focus, urgency, and continuous learning.
• Investment in employee growth, providing resources, support, and autonomy.
• Collaborative "all for one" team environment across departments.
• Encouragement of bold ideas and courageous action for innovation.