Senior Site Reliability Engineer, AI Research

TL;DR

Senior Site Reliability Engineer (AI): Supporting and evolving reliability of platforms for the AI Research team, including production inference services and AI data feature stores, with an accent on cloud-first, service-oriented architectures and iteration speed. Focus on building and maintaining Kubernetes-based services on GCP using infrastructure-as-code, improving CI/CD pipelines, and designing observability systems.

Location: Remote within Australia

Company

hirify.global is a pioneer and market leader in AI Search, empowering 17,000+ businesses with blazing-fast, predictive search and browse experiences.

What you will do

• Support and evolve the reliability of platforms used by the AI Research team (e.g., production inference service, AI data feature store).
• Ensure production services meet availability, latency, and operational readiness expectations.
• Design infrastructure and operational patterns prioritizing iteration speed with safeguards.
• Work closely with researchers and engineers as an advisor on infrastructure and operational concerns.
• Build and maintain Kubernetes-based services on GCP using infrastructure-as-code (Terraform, ArgoCD).
• Own and improve CI/CD pipelines for services primarily in Go and some Python.
• Design and operate observability systems using tools like Datadog.
• Participate in a light on-call rotation, responding to incidents and improving systems.

Requirements

• Strong experience operating cloud-first infrastructure.
• Hands-on experience running production services on Kubernetes.
• Proficiency with infrastructure-as-code (Terraform) and CI/CD systems.
• Experience supporting production services written in Go (Python is a plus).
• Solid grounding in service reliability, incident response, and operational best practices.
• Comfort working in environments with ambiguity and high ownership.
• Must be based in Australia.

Nice to have

• Experience supporting mission-critical internal platforms.
• Exposure to research or experimentation-heavy environments.
• Familiarity working alongside researchers or highly specialized domain experts.

Culture & Benefits

• Flexible workplace model emphasizing individual impact and autonomy.
• Opportunity to work remotely within Australia.
• Collaborate with experienced SREs, engineers, and PhD researchers.
• High impact work directly enabling new AI-powered capabilities for customers.
• Company values: Grit, Trust, Candor, Care, Humility.