TL;DR
Business Operations - Vendor Manager: Managing vendor relationships post-contract, ensuring performance, compliance, cost control, and reliable country-level execution. Focus on managing performance, SLAs, issue resolution, and driving continuous improvement.
Location: Argentina / Brazil / Colombia / Latin America / Mexico / Peru / Uruguay / Paraguay / Chile / Venezuela
Company
hirify.global empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist.
What you will do
- Act as the primary owner of Local Partners relationships for assigned countries.
- Manage LP performance, SLAs, issue resolution, and continuous improvement.
- Run quarterly QBRs with local partners.
- Ensure LP provides accurate, timely country information for internal teams.
- Coordinate LP-driven changes (process updates, compliance changes, system changes).
Requirements
- Deep experience managing external vendors in regulated environments.
- Strong escalation management and negotiation skills.
- Ability to drive strategic initiatives and QBRs with local partners
- Ability to translate complex local regulations into clear internal guidance.
- Detail-oriented with strong documentation discipline.
Culture & Benefits
- Small but strong team of 185 people.
- Hyper-focused on delivering a world-class platform and unparalleled service.
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