Platform Site Reliability Engineer

TL;DR

Platform Site Reliability Engineer (SRE): Strengthening infrastructure and accelerating the ability to deploy, monitor, and scale systems effectively for a multi-tenant SaaS platform with an accent on reliability, security, and scalability. Focus on incident response, troubleshooting, and embedding reliability and observability into every service.

Location: Must be located in West or Mountain Time Zone.

Salary: 174000 - 272000

Company

hirify.global is the leader in digital employee experience management software, providing IT leaders with insights to diagnose and fix issues impacting employees.

What you will do

• Design, build, and maintain infrastructure powering a multi-tenant SaaS platform.
• Implement and manage cloud-native systems (AWS) using best-in-class tools and automation.
• Operate and enhance Kubernetes clusters and deployment pipelines.
• Establish and enforce SLOs, SLAs, and error budgets.
• Improve incident response practices and reduce mean time to detect and recover.
• Support automated testing, canary deployments, and rollback strategies.

Requirements

• Minimum BS in Computer Science/Engineering.
• 5+ years in an SRE/platform engineering role supporting SaaS platforms.
• Strong hands-on experience with public cloud services (AWS, GCP, Azure).
• Proficiency with Kubernetes and CI/CD pipelines.
• Strong programming or scripting skills (Python, Go, Bash...).
• Strong system-level troubleshooting skills and a proactive mindset toward incident prevention.
• Comfort with being part of a rotating on-call schedule, including handling critical incidents and conducting post-incident reviews.

Nice to have

• Familiarity with service mesh.
• Knowledge of zero-downtime deployment strategies.
• Exposure to compliance standards such as SOC 2, ISO 27001, or HIPAA.
• Experience with chaos engineering or resilience testing practices.

Culture & Benefits

• Flexible hours and unlimited vacation.
• Hybrid work model that balances office and remote work.
• Free access to professional training platforms.
• 401(k) plan featuring up to 4% company matching contributions.
• Bonuses for referring successful hires.