Manager, Solutions Engineering (Observability)

TL;DR

Manager, Solutions Engineering (Observability): Building and managing a team of high-performing Solution Engineers for the SEMEA region, with an accent on driving regional build-out, GTM strategies, and customer success for Grafana products. Focus on mentoring technical pre-sales teams, partnering with sales leadership, and influencing the product roadmap based on customer feedback and market needs.

Location: Remote (France)

Salary: €129,000–€154,000 OTE

Company

hirify.global is a remote-first, open-source powerhouse, providing observability solutions like Grafana, Mimir, Loki, and Tempo to over 3,000 companies globally.

What you will do

• Attract, recruit, ramp, and mentor a team of Presales Solution Engineers.
• Lead the team with a player/coach mentality, balancing field responsibilities with team development.
• Direct regional planning, actions, and outcomes based on leadership goals.
• Partner with Sales leadership on customer programs and marketing initiatives.
• Provide executive sponsorship for key accounts and act as a thought leader in EMEA.
• Influence the product roadmap based on customer requirements and team feedback.
• Manage and report on the team's quarter-over-quarter cadence for prospect evaluations.
• Drive enablement and sell-with/through channel partners in the region.

Requirements

• Located in France.
• Some experience leading a team, with 5-10 years in the high-tech industry (Developer, Architect, Sales Engineer/Architect, Manager).
• Proven success in a fast-paced, high-growth remote-first startup environment.
• Track record of mentoring and managing performance of individual contributors.
• Direct experience selling monitoring/data/visualization products.
• Ability to manage a book of business and exceed quarterly targets.
• English fluency required.

Culture & Benefits

• 100% Remote, global culture with talent from around the world.
• Work in a scaling, innovation-driven organization with transparent communication.
• Open Source roots and community-driven values.
• Empowered teams with a high trust, low ego culture.
• Defined career growth pathways and approachable leadership.
• In-person onboarding for new hires.
• Global annual leave policy of 30 days per annum, including Grafana Shutdown Days.