TL;DR
Resource Planning Manager: Managing resource allocation and capacity forecasting for professional services, ensuring alignment of headcount, skills, and timing with project demand. Focus on optimizing utilization and driving continuous improvement in resource processes and tooling.
Location: Dublin HQ
Salary: €96,500 - €144,700
Company
hirify.global is a financial infrastructure platform for businesses.
What you will do
- Manage the assignment of consultants and technical staff to projects, ensuring optimal project-person fit.
- Partner with Sales and Leadership teams to analyze the sales pipeline and forecast future demand.
- Monitor and report on billable utilization and workload balance, implementing mitigation strategies to prevent burnout or revenue leakage.
- Maintain a centralized resource management system (PSA/CRM) and enforce standardized workflows for resource requests and conflict resolution.
- Develop and maintain a comprehensive database of team skills to ensure your business practice remains agile.
- Work closely with Finance and HR/Recruiting to align resourcing data with revenue recognition and headcount needs.
Requirements
- Experience: 7+ years of experience in resource management, workforce planning, or project operations within a professional services or high-growth technology environment.
- Education: Bachelor’s degree in Business Administration, Human Resources, Operations Management, or a related field.
- Technical Proficiency: Advanced experience with PSA tools and CRM software (e.g., Salesforce).
- Analytical Skills: Strong ability to interpret complex data sets and translate them into actionable staffing insights.
- Communication: Exceptional interpersonal and negotiation skills.
- Adaptability: Proven ability to manage competing priorities and remain calm under pressure in a rapidly changing landscape.
Nice to have
- Experience in the payments industry.
- Experience in a global organization or managing resources across multiple time zones.
- High sense of urgency and a "problem-solver" mindset.
Culture & Benefits
- Opportunity to put the global economy within everyone’s reach.
- Work with senior leadership and the broader sales team.
- Have a significant impact on supporting a rapidly scaling sales organization.
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