Operations Associate

TL;DR

Operations Associate: Contributing to the development and improvement of sales and marketing processes, systems, data, and decision-making with an accent on customer lifecycle tracking and CRM management. Focus on data cleansing, process improvements, and cross-functional project management.

Location: Must be located within the U.S.

Salary: $60,000 - $80,000

Company

hirify.global is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere.

What you will do

• Cleanse Customer Relationship Management (CRM) data to improve consistency and accuracy.
• Manage and develop the hirify.global HubSpot instance, including process improvements and automations.
• Review and stage marketing communications, and support marketing events.
• Manage and resolve applicable customer support requests.
• Support daily, weekly, and monthly reporting and data auditing tasks.
• Maintain documentation for Sales and Marketing Operations processes.

Requirements

• 1-3 years of experience in Sales or Marketing Operations.
• 1-3 years CRM administration experience (HubSpot strongly preferred).
• Experience leveraging data to improve processes.
• Ability to understand tools: databases, order entry, Stripe, Excel.
• Exceptional written and verbal communication skills.
• Detail-oriented with strong time management and organization skills.

Culture & Benefits

• Work with a user community that loves hirify.global.
• Immerse yourself in the prominent technology markets of security and open-source software.
• Work remotely with motivated and supportive team members across the world.
• Take on new challenges with the support of your team.

Hiring process

• Meeting with the Recruiting team.
• Interview with the Head of Sales Operations.
• Interview with the Head of Growth Marketing & Operations.
• Reference Checks.