Principal Product Manager (Confluence Onboarding)

TL;DR

Principal Product Manager (Confluence Onboarding): Leading and defining the onboarding strategy for new Confluence admins across acquisition and cross-sell journeys with an accent on understanding user jobs-to-be-done, tailoring guidance, and removing friction. Focus on collaborating with Design, Research, Engineering, Data Science, Marketing, Core Product, and Growth teams to deliver a cohesive, value-driven admin journey and ensure customer activation and expansion.

Location: Remote, based in the United States, with compensation structured by geographic pay zones.

Salary: $161,100–$252,625 per year (United States, varies by geographic pay zone).

Company

hirify.global develops software products that help teams unleash their potential and collaborate effectively worldwide.

What you will do

• Define and own the onboarding strategy for new Confluence admins (technical and business users).
• Deeply understand user jobs-to-be-done to shape the first-time admin experience.
• Guide users into the right product areas, tailor guidance, and remove friction.
• Partner with Design, Research, Engineering, and Data Science to develop empathetic, intuitive experiences.
• Collaborate with Marketing, Core Product, and Growth teams for seamless onboarding.
• Define metrics, run experiments, and measure success of onboarding flows to impact growth.

Requirements

• 7+ years in product management, with at least 3 years in SaaS Activation/Onboarding, Consumer, or E-Commerce roles.
• Strong analytical skills; experience with product analytics, experimentation, and data-driven decision making.
• Proficiency in using prototyping AI tools to rapidly test and validate onboarding concepts and flows.
• Strong written communication skills for crafting clear onboarding content and cross-functional communication.
• English: B2 required.

Nice to have

• Experience onboarding technical and business user personas in B2B SaaS.
• Familiarity with hirify.global products or similar collaboration platforms.

Culture & Benefits

• Flexible work options: choose to work in an office, from home, or a combination.
• Interviews and onboarding conducted virtually as a distributed-first company.
• Wide range of perks and benefits including health and wellbeing resources, and paid volunteer days.
• Commitment to diversity, equity, and inclusion, ensuring all perspectives are incorporated.
• Support for accommodations or adjustments at any stage of the recruitment process.