Corporate IT Salesforce Manager

TL;DR

Corporate IT Salesforce Manager: Oversees the strategic development, optimization, and administration of hirify.global's Salesforce platform, managing an external team and aligning capabilities with business goals. Focus on CRM solution design, integration with enterprise systems, and ensuring compliance with security and governance standards.

Location: Hybrid work in Saluggia, Italy. Fluency in Italian is required.

Company

hirify.global is a global leader in diagnostic solutions, developing innovative diagnostic assays and instruments that improve healthcare worldwide.

What you will do

• Oversee strategic development, optimization, and administration of the Salesforce platform.
• Manage an external team of Salesforce administrators and developers.
• Design and implement CRM solutions (Sales & Marketing) aligned with business requirements.
• Ensure compliance with internal policies and regulations like GDPR.
• Manage end-to-end project delivery, including planning, budgeting, and execution.
• Act as a liaison between IT, leadership, and business units to translate requirements into technical solutions and define the platform roadmap.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related fields.
• 5+ years of experience managing Salesforce (Sales Cloud, CRM analytics, Marketing Cloud, Service Cloud).
• Deep understanding of Salesforce platform, configuration, data management, and integration techniques.
• Proficiency with Salesforce automation tools (Flows, Process Builder) and familiarity with Apex, LWC.
• Knowledge of API integrations, middleware, and cloud architecture.
• Fluent spoken and written Italian and English (C1).

Nice to have

• Experience in Field Service projects.
• Knowledge of DevOps tools for Salesforce (e.g., Azure DevOps, Jira).
• Familiarity with AI and automation in CRM environments.
• Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, Salesforce Architect).

Culture & Benefits

• Impactful work directly improving patient care and making a meaningful difference.
• Opportunity to collaborate with global colleagues and contribute to global healthcare solutions.
• Diverse and inclusive culture with a supportive, collaborative environment where everyone can thrive.
• Commitment to providing reasonable accommodations for qualified individuals with disabilities.