Onboarding Manager (Fintech, Crypto)

TL;DR

Onboarding Manager (Fintech, Crypto): Managing the end-to-end onboarding of merchants and clients, including KYC/KYB and crypto-related use cases, with an accent on compliant and efficient processes. Focus on building client relationships, understanding business models, and ensuring regulatory adherence with Risk and AML teams.

Location: On-site in Limassol, Cyprus

Company

Unlimit is a global fintech powerhouse providing payment processing, alternative payment methods, and crypto services through its proprietary payments infrastructure.

What you will do

• Manage onboarding of merchants, business, individual, and crypto clients, including KYC/KYB procedures.
• Prepare, review, and coordinate client agreements and onboarding documentation.
• Act as the primary client contact throughout the onboarding lifecycle, ensuring clear communication.
• Gain a deep understanding of clients’ business models, including crypto use cases, applying strong product and technical knowledge.
• Collaborate closely with Risk and AML teams to ensure all client profiles meet regulatory and internal compliance standards.
• Conduct due diligence checks, assess business/operational/compliance risks, and support technical setup where applicable.

Requirements

• University degree or equivalent in Economics, Business Administration, Finance, or a related field.
• At least 1 year of experience in onboarding, account management, or customer support, preferably within payments, acquiring, banking, financial services, or crypto-related industries.
• Strong interpersonal and communication skills, with the ability to collaborate across teams and management levels.
• Ability to work independently with excellent organizational and time-management skills.
• High attention to detail and strong analytical thinking to understand complex structures and see the broader business and risk picture.
• English proficiency at B2 level or higher is required.

Nice to have

• Technical knowledge or experience.
• Knowledge of crypto, blockchain-based products, or virtual asset services.

Culture & Benefits

• Committed to diversity and is an equal opportunity employer.
• Recruiting decisions are based on experience and skills, welcoming applications from all members of society.
• Values a diverse workforce as central to its success.

Hiring process

• AI tools may be used to support parts of the hiring process, such as reviewing applications or assessing responses.