Microsoft Dynamics 365 CRM Consultant

TL;DR

Microsoft Dynamics 365 CRM Consultant: Identifying and documenting solutions for clients using Microsoft Dynamics 365 CRM with an accent on requirements analysis, gap analysis, and implementation. Focus on configuring Power Apps Dynamics 365-based solutions, leveraging Power Automate, and ensuring client success through detailed documentation and training.

Location: Fully remote within the United States, with occasional travel (2-3 times per year, 1-3 days) to client sites. Must be available to work within 8am – 6pm ET.

Company

Altai Systems, a part of hirify.global, delivers association-specific CRM software built on Microsoft Dynamics 365 CRM for non-profit organizations globally.

What you will do

• Lead client discovery, requirements analysis, and gap analysis for CRM solutions.
• Design and document business processes, user stories, and test criteria.
• Configure Power Apps Dynamics 365-based solutions, including Altai Web Portal components.
• Implement business logic using Power Automate and perform thorough testing.
• Provide client training on product setup and usage.
• Mentor newer consultants and maintain accurate time/task records.

Requirements

• 3+ years of experience designing and configuring business solutions within the Microsoft Dynamics 365 CRM platform.
• 3+ years experience conducting thorough discovery and gap analysis engagements.
• 3+ years experience creating detailed business documentation to support planned CRM implementations.
• Proficiency with Power Platform, including Power Apps (Canvas and Model-Driven), Dataverse, Power BI, Power Automate, and Common Data Service administration.
• Excellent oral and written communication skills and ability to manage multiple competing priorities.
• English: B2 required.

Nice to have

• Microsoft certifications are desirable.
• Experience within the association industry is desirable.

Culture & Benefits

• Work remotely from home offices.
• Enjoy great pay, competitive benefits, and flexible work schedules.
• Impact and support non-profit organizations in medical innovation, transportation safety, and standards advancements.
• Value infectious energy, positivity, and an unwavering commitment to quality.