ServiceNow HRSD Lead (ServiceNow)

TL;DR

ServiceNow HRSD Lead (ServiceNow): Coordinating and adapting the HRSD ServiceNow module and applications for the LIDL brand, ensuring technical governance and future platform setup. Focus on managing a team of ServiceNow Engineers, solving impediments, and mentoring career and skill development within a large retail IT hub.

Location: Onsite in Barcelona, Spain (Calle Bergara 13, 8002 Barcelona).

Company

hirify.global is the IT Hub of Europe's largest retail group, providing high-value IT services for entities like Lidl and Kaufland.

What you will do

• Coordinate and be responsible for the adaptation of the HRSD ServiceNow module and applications, specifically for the LIDL brand.
• Ensure requirements and implementations take place within technical governance, setting up the platform for the future.
• Guarantee quality assurance and compliance with best practices, security, and compliance requirements.
• Manage a team of ServiceNow Engineers, solving impediments and mentoring their career and skill development.

Requirements

• In-depth knowledge of the ServiceNow platform, especially the HRSD module (ServiceNow certifications are a plus).
• Initial experience in managing teams and project groups or an interest in leadership.
• Practical experience in Agile working methods.
• Strong team spirit and communication skills.
• Solution-oriented and process-oriented way of thinking with analytical and communicative strengths.
• English: Business fluent required (German is a strong plus).

Culture & Benefits

• Join a dynamic work environment focused on development and progress.
• Opportunity to work within a top 5 global retail company serving 6 billion customers in 32 countries.
• Be part of an open-minded team with a passion for technology.
• Diverse and exciting career opportunities within Europe's Largest Retail Group IT hub.